Shipping Policy
Shipping Policy
Last updated: January 2025
Processing time
Orders are processed within 1–3 business days of payment confirmation. You'll receive an email confirmation when your order ships.
Delivery times
| Destination | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 10–15 business days | 5–7 business days |
| Europe | 10–15 business days | 5–8 business days |
| United Kingdom | 10–15 business days | 5–8 business days |
| Australia & NZ | 12–18 business days | 6–9 business days |
| Rest of World | 14–21 business days | 7–12 business days |
Delivery times are estimates and may vary due to customs processing, public holidays, or carrier delays.
Shipping costs
- Orders over $50: FREE standard shipping
- Orders under $50: $4.99 flat rate standard shipping
- Express shipping: Calculated at checkout based on destination
Tracking
All orders include tracking. You'll receive your tracking number by email within 48 hours of shipment.
Customs & duties
International orders may be subject to import duties and taxes levied by your country's customs authority. These charges are the responsibility of the customer. We recommend checking your local customs rules before ordering.
Lost or delayed orders
If your order hasn't arrived within 5 business days of the estimated delivery date, contact us at hello@woodboard.shop. We'll investigate and either resend or issue a full refund.