Privacy Policy
Privacy Policy
Last updated: January 2025
Woodboard ("we", "us", "our") is committed to protecting your personal data in accordance with applicable data protection laws.
What data we collect
When you place an order, we collect: name and contact details (email, phone), delivery address, payment information (processed securely by Shopify Payments — we never see your full card details), and order history.
When you visit our website, we may collect: IP address and browser information (via cookies), pages visited and browsing behaviour, and device type.
Why we collect your data
We use your data to: process and fulfil your orders, send order confirmations and shipping updates, respond to customer service enquiries, improve our website and product offering, and send marketing emails (only with your explicit consent).
How we share your data
- Shopify — our e-commerce platform, which processes and stores orders
- Shipping carriers — who receive your address and name to deliver your order
- Payment processors — Shopify Payments / Stripe, who process transactions securely
- DSers / AliExpress — our fulfilment partner, who receives your shipping address to dispatch your order
We do not sell your personal data to third parties.
Your rights
You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data, and withdraw consent to marketing at any time. To exercise any of these rights, email us at hello@woodboard.shop.
Cookies
We use essential cookies to make our site work, and optional analytics and marketing cookies to improve your experience. You can manage cookie preferences via the cookie banner on your first visit.
Contact
For any privacy-related questions, contact us at hello@woodboard.shop.